Overruns and Underruns

Due to manufacturing production standards, occasionally orders are shipped with an overage or shortage of products in the shipment.  These are called overruns or underruns.

You will be charged for the exact quantity of products shipped.  If an overrun or underrun occurs on an order that you have paid for in full with a credit card or corporate account, your card or account will be charged or credited accordingly, after your products are shipped.  If an overrun or underrun occurs on an order that you paid for in full with a check or money order, you will be billed or sent a check for the amount owed after your products are shipped.  Orders requiring an exact count will be charged $35.00. 

Please contact us with any questions at support@inkspress.com or 1-866-INKSPRESS (1-866-465-7773).